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Despite their propensity for mock battles,
limericks, and loud antics in public areas,
most of the regular, long-term employees
are well-spoken and well-educated.
Meg Nicholas lives in northern Virginia,
where she is pursuing her M.A. in folklore
at George Mason University. She
is a graduate assistant in the Office of
Diversity Programs and Services at GMU,
but she remains close with the people
she met while working at University Mall
Theatres.
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It’s 8:30 p.m. on Friday the thirteenth in
the lobby of University Mall Theatres,
the second-run theater across from George
Mason University in Fairfax, Virginia. During
the break between the sevens and the
nines, two Jedi warriors are locked in a
fierce battle with plastic light sabers. While
they both seem to be intent on striking a kill
or lopping off an arm, neither looks very
intimidating. Like most of the spectators watching from the safety of the concession
stand, they are wearing jeans, button-down
shirts, ties, and aprons bearing the insignia
of University Mall Theatres. The only thing
that crosses the boundary of normal is the
pair of horns on the top of one fighter’s
head, and the delicately pointed elf ears protruding
from under the hair of the other.
 UMT employees try out the Groucho Marx glasses included in a “Kid Pack” concessions deal. Photo: Meg Nicholas
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Apart from the “authentic” noises the
light sabers make as they clash against each other, there is little noise. Occasionally, a
shout of exuberance or a grunt of pain
will rise when a hit is scored or when the
plastic blades strike a sensitive area. Finally,
the elf-eared combatant gets hit in the arm,
and the horned warrior moves in for the
kill. The fight is over, punctuated by an
elaborate death scene from the vanquished
knight. The duel complete, both warriors
collapse their swords and move behind the ticket counter to help a customer.
Each week
the whole affair becomes more and more
involved. Today’s addition is the prosthetics,
worn by several employees. “Soon we’ll
have special effects and stunts,” one worker
predicts.
Maggie, the victor of the most recent bout,
is one of the theater’s principal Jedi knights
and unofficial caretaker of the weapons.
Every Thursday and Friday she hauls five
light sabers into work in a plastic bag. There
are two blue light sabers, replicas of Anakin
Skywalker’s from Episode II. There is a long
green one—Maggie’s weapon of choice—like
the one that belonged to Obi Wan Kenobi.
Count Dooku’s red saber with the curved
handle is present, as is a smaller green saber
modeled after the one Yoda carries. Apart
from Yoda’s miniscule weapon, which is
rarely used in battle, all of the light sabers are
showing signs of wear. Silver paint from the
handles streak the blades, several of which
appear to have developed welts. Some of the
swords belong to Maggie’s younger brother.
The rest she bought for herself.
Maggie has the most battle experience.
“Last night we went in theater two with all the
lights off, and I was walking across the chairs
trying not to get killed by Greg,” she says.
Although she acquitted herself well in last
night’s fight, not everyone who participates
in the impromptu battles is as hard-core as
she is. “Patrick just likes to make the noises,”
Maggie complains. “He doesn’t really fight.
One of the other girls and I will actually fight.”
“That’s just because I’m not out for blood,”
he retorts. “You guys act like you’re going to
kill each other.”
 Employees regularly draw comics featuring the theater’s owner. Comic: Greg McCarty
| There is a deep bond between the employees
that goes beyond the hours they spend
together on shift. When Dan, the general
manager of the theater, got married three
years ago, the entire staff was invited. Not
all of them got to attend—someone had to
stay behind to run the theater—but the ones
who did carpooled and went as one another’s
dates. The workers attend Renaissance fairs,
powwows, highland festivals, the owner’s
basketball games, movie screenings, and even
funerals together. When asked if they ever
“burn out” after seeing each other too often, Maggie shakes her head. “We don’t have that
problem. We’re like a family.”
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This behavior has, so far, proven unique
to this location. Several of the employees at
UMT have worked at other theaters in the
area. When asked, each of them remarks
that they found the social aspect lacking at
other locations. According to Melanie, whose
college roommate used to work at one such
theater, “They hate each other. They avoid
each other a great deal.” In addition, there
are few opportunities at other theaters to
engage in any work other than cleaning and
selling tickets and concessions. Unlike the
employees at UMT, who are encouraged to
tackle diverse tasks, the staff members at the
larger chain theaters are assigned specific jobs
each day. This ensures that there is always an
employee on duty in every area of the theater,
but it also means that the employees do not
have the opportunity to socialize with each
other very often.
Socializing unquestionably improves the
atmosphere of the theater for the moviegoers,
as well as for the employees. Rather than
rushing from tickets to concessions and then
on to their seats, patrons at the theater relax
and often join employees in their banter.
Putting the customers at ease has an added
advantage when the projection equipment
breaks down. Mark O’Meara, the man who
owns University Mall Theatres, takes particular
pride in the record of one worker,
who managed to keep an entire audience
in a theater entertained for half an hour
while others were up in the booth trying to
start the movie. There is no break room at
UMT, so much of the workers’ socializing
takes place in the lobby among customers.
Often the customers become part of the
UMT family. Over the years, several regular
customers have become close friends of the
owner and employees. This has contributed
to Mark’s goal to build a community around
his business. Instead of just being a place
where people come to spend their money,
the theater is a makeshift town hall.
 Originally purchased as a Halloween decoration, this gargoyle plaque now stands guard year-round at the projection booth door.
Photo: Meg Nicholas
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The quirky camaraderie enjoyed at University
Mall Theatres doesn’t extend to the
other two theaters run by Mark O’Meara.
Keen, Meghan, and Dan have all worked
at Mark’s theater in Manassas, and Rachel
recently began filling some shifts at Cinema
Arts just down the street. One of Keen’s
constant complaints is how boring and quiet
things would get at his other job. No one
spoke to each other or ever got together
to do things outside of work, as they so
frequently do at University Mall Theatres.
The differences between the workforces at
these three theaters are clearest at the annual
brunch meeting that Mark holds to thank his
employees for their dedication. The meeting
is held around nine in the morning at a
restaurant located in University Mall, just
upstairs from UMT. Although attendance
isn’t mandatory, the turnout is sizable, likely
owing to the free food that is provided.
There are no seating assignments, but every
year the three theaters take over separate
tables. Not surprisingly, the UMT table is the
loudest. The employees are raucous and jolly,
joking among themselves and with the boss,
who sits at their table with his family.
Despite their propensity for mock battles,
limericks, and loud antics in public areas,
most of the regular, long-term employees
are well-spoken and well-educated. The
weekend shifts are filled with high school–
age workers, but the day-to-day business is
handled primarily by college students and
recent graduates, few of whom studied
“practical” things in college. Though not by
design, the owner of University Mall Theatres
has managed to compile a workforce
that is peopled, predominantly, by individuals
with a background in the arts. Patrick, Greg,
and Dan all majored in English. Maggie is
a photographer. Melanie holds a degree in
anthropology, with a minor in theater. David
has recently been accepted into the music
program at George Mason University. Zatch
returns each summer from New York, where
he studies theater at NYU. Musicians, artists, writers, actors—they have all been drawn to
work at this lively second-run theater in the
middle of a college town.
According to the employees, their involvement
in the arts had very little impact on their
decision to seek work at this theater. Chris
and David’s desire to work at UMT stemmed
from the practicality of learning more about
the movie theater business. They both hope
to open their own independent theaters later
in life. For Andy, it was simply a matter of necessity.
“I had been in Fairfax for two weeks,
and I said to myself, I need a job.”
 When the theater’s pet sea monkey Jacques died, the employees held a funeral and set up a memorial wall with hand-drawn comics.
Comic: Margaret Cogan
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Although most of the staff members do
not consciously draw a connection between
their choice to work at a movie theater and
their own creative endeavors, each of these
workers brings their art to the work environment.
Hand-drawn comics cover the sides of
the freezer and coffee machine. On top of
the refrigerator, there is a folder holding an
eighty-page novella written by an employee;
many UMT employees appear in the piece
as main characters. Two of the employees
have formed their own small costume business.
Songs and snippets of dialogue from
musicals and movies are constantly being
sung or quoted in the lobby.
Working at the theater, these staff members
are constantly immersed in the world of popular
culture. They read industry magazines for
information on upcoming films; attend film,
anime, and comic conventions; and—although
some express a certain degree of embarrassment
about it—frequently purchase gossip
magazines at the grocery store. “Everything
we see, everything we read, we put into what
we say and do, how we act,” Maggie explains.
One of the employees laughs when she recalls
her father’s reaction when she started working
at the theater: “He kept going around telling
people I was in the entertainment industry,
like I was working with Spielberg, instead of
just projecting his films.”
The employees arrange themselves in a
circle behind the counter to talk, and it seems
the battles are over for the night. Eventually
the discussion turns to one of the employees’
favorite subjects: comparing the theater to
famous literary and film epics. This time it
is J. R. R. Tolkien’s Lord of the Rings. “Greg
compared the theater to the one ring,” Patrick
explains. “It fits, too, because everyone who
comes in contact with it is corrupted. That’s
why no one can ever leave here. It’s like a
black hole. I’m Frodo, and Greg is Samwise,
because it’s tainted us both so much. Mark,
the owner, is Sauron. Dan is Gollum.” Patrick
does an impression of Dan finding popcorn
on the floor. “No! The precious!”
Maggie, as it turns out, is Aragorn, and it is
clear that she has the chutzpah to pull off the
part. To those who know her well, her current
warrior status is nothing strange. Before
she came to northern Virginia, she lived on
a homestead in Alaska, a place characterized
by extreme winters and hard work. Everything
about Maggie is Alaskan. She even
stands like an Alaskan: sturdy and prepared.
Furthermore, Maggie doesn’t pull punches.
When she hits you, she really hits you, and
she doesn’t mind (too much) if you hit back.
Her nose is just slightly crooked from being
broken twice when she was younger. It was
never professionally set. Her hair, which
has its own protean identity, is currently a
reddish brown, and she wears it pulled back
into a ponytail. Her ears are studded with
five piercings. She sports three tattoos, and
she wants more.
For Maggie, the theater provides a place
where she can “show [her] emotions a little
more over the top than anywhere else.” She
is admittedly closemouthed about her emotions
outside of the theater. As she puts it,
“I grew up in a house with a bunch of men,
where emotions and what you were feeling
just weren’t talked about.” She also suffers
from stage fright. At the theater, however,
she comfortably slips into “playing a part for
the customers.” The pop culture play that the
employees engage in allows her to address
issues that might be more of an obstacle at
another job. Surrounded and nurtured by
friends from work, she has even been coaxed
into singing in public.
Patrick, ironically, is the antithesis of
Frodo, at least in appearance. The general
consensus at UMT is that he more closely
resembles an elf. This idea is supported
by the fact that, tonight, Patrick is wearing
Maggie’s second pair of ear prosthetics. At
27, he is the oldest employee at the theater,
apart from the general manager. He wears
his hair in a fourteen-inch ponytail down his
back during work, stands about a head taller
than most of the other employees, and is
rail thin. His lanky walk is reminiscent of a
biker’s strut, and he looks as if he would be
at home on a motorcycle. Instead, he drives a
secondhand Toyota with a huge, deer-shaped
dent in the passenger’s side door. His face
frequently breaks out in a grin that would
put Steven Tyler to shame. When he laughs
hard—which is quite often—the grin gets
bigger and his body shakes, but he doesn’t
make any noise. Even his closest friends
often forget that, at one time, he worked
as a model.
 “Washington Mark,” a caricature of UMT’s
owner. Comic: Greg McCarty
| When a question arises as to which character
a particular employee is supposed to be,
the rest of the employees turn to Patrick. “Go
get the list,” Maggie tells him. The list is part
of a stack of paper, now an inch thick, referred
to as “the Bible.” The Bible consists of
dirty limericks, lyrics to parody songs written
by employees, and cartoons depicting upper
management in compromising situations,
all written on the back of used movie time
schedules. Each time a new contribution is
made it is handed to Patrick, who then stores
it in a pocket of his backpack for safekeeping.
As Patrick works every weekday, he is the best
choice to be the guardian of this fundamental,
evolving document. In addition to keeping
the original pages, he is currently making
an electronic copy that can be downloaded
by individual employees.
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“You can just ask me. I have it all memorized,”
he brags. He opens the refrigerator
door, and a package containing a single light
bulb falls to the floor and smashes. There is a
collective gasp from the circle of employees
around him, followed by a pause. Then Patrick
says, “Doesn’t belong there.” The group
erupts in laughter.
Just then the phone rings and a chorus of
“Not It!” chimes through the air. A rookie
is sent to deal with the caller, and Patrick
retrieves a broom from the closet. The projectionist
for the night runs off to thread the
next film. A debate begins over the best music
for a Jedi light saber duel: Episode I’s “Duel
of the Fates” or Return of the Jedi’s score for
the battle between Luke and Darth Vader?
The doors swing open, announcing a group
of college students, all of them clamoring
for two-dollar tickets. As the rest of the
employees take their places for the next rush,
Patrick cautions them.
“There might still be glass over there. So
don’t anyone walk around barefoot. Or sit
down naked or anything.”
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Meg Nichols Creative Ethnography column was published in Voices Vol. 33, Spring Summer 2007. Voices is the membership magazine of the New York Folklore Society. To become a subscriber, join the New York Folklore Society now.
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